Red Lobster is a huge restaurant franchise that specializes in sea food. There are 3 Red Lobster Restaurants in the Rio Grande Valley. Two of them in the McAllen, TX area and the other in Brownsville, TX. It is rare to hear about a bad experience at these Red Lobster restaurants. Usually, they pride themselves in great customer service. They greet you when you arrive and they thank you when you leave. Yes, you may say that "there are a ton of restaurants that do this!" I don't know, I actually think otherwise.
In any case, I love Red Lobster and I have been to every single Red Lobster Restaurant in the valley. They all have great customer service and their seafood is delicious! For every dish you order they start you off with a soup or a salad. They don't take long at all to bring out your order. I was once in a party of 8 and they brought us our order about 15 minutes later.
I truly recommend going to these restaurants in the RGV. They have their menu up in their website if you are interested in going.